Users & Staff Management

The Users section is where you manage the admin and staff accounts that have access to your store's admin panel. This is separate from customer accounts — users are the people who run and manage your store.

Admin Only

Only users with the Admin role can access the Users section. Staff members cannot view, create, edit, or delete other users.

Viewing Users

Go to Admin > Users to see a list of all admin and staff accounts. The listing page includes:

• Search — Find users by name or email
• Role filter — Show only Admin or Staff users
• Pagination — Users are displayed 15 per page, sorted by most recent first

Each row shows:

• User name
• Email address
• Role (Admin or Staff)
• Account creation date

User Roles

Shop Craft has two user roles:

Role	Access Level
Admin	Full access to all admin panel features, including managing other users
Staff	Access to the admin panel for day-to-day operations, but cannot manage users

What Each Role Can Do

Feature	Admin	Staff
View Dashboard	Yes	Yes
Manage Products	Yes	Yes
Manage Categories	Yes	Yes
Manage Orders	Yes	Yes
View Customers	Yes	Yes
View Transactions	Yes	Yes
Manage Pages	Yes	Yes
Change Settings	Yes	Yes
Manage Users	Yes	No
Create/Delete Users	Yes	No

Creating a User

1. Go to Admin > Users
2. Click Add User
3. Fill in the details:

Field	Required	Description
Name	Yes	The user's full name
Email	Yes	Their email address (must be unique, used for login)
Password	Yes	A secure password for the account
Role	Yes	Select Admin or Staff

4. Click Save

TIP

Choose strong, unique passwords for all admin and staff accounts. Each person who manages your store should have their own account — never share login credentials.

Editing a User

1. Go to Admin > Users
2. Click the Edit button on the user you want to modify
3. Update their details:
   • Name — Change the user's display name
   • Email — Change their login email
   • Role — Change between Admin and Staff
   • Password — Enter a new password (leave blank to keep the current password)
4. Click Save

Deleting a User

1. Go to Admin > Users
2. Click the Delete button on the user
3. Confirm the deletion

Important Restrictions

• You cannot delete your own account — this prevents accidentally locking yourself out of the admin panel.
• Only Admin users can delete other users.
• This action is permanent and cannot be undone.

Your Profile

Regardless of your role, you can always update your own profile by clicking your name in the top-right corner of the admin panel. The profile page lets you change your:

• Name
• Email address
• Password

This is separate from the Users management section and is available to both Admin and Staff users.

Best Practices

• Give staff accounts only to people who need admin access. Everyone else should use customer accounts.
• Use the Staff role for employees who need to process orders and manage products but should not control user accounts or critical settings.
• Reserve the Admin role for store owners and trusted managers who need full control.
• Regularly review your user list and remove accounts for people who no longer work with your store.

Next Steps

• Settings Overview — Configure your store settings
• Admin Panel Overview — Return to the admin panel overview